In March, a comprehensive needs assessment was launched in six languages (Bulgarian, English, Hungarian, Polish, Romanian and Slovak) among the current and potential clients of the participating organizations, led by Metropolitan Research Institute. As the first step, we are conducting a survey among 205 clients. The topics covered include demographic questions, housing, employment, health status, health literacy, traumatic life events, and attitudes toward telemedicine. The survey is currently underway, and we are anticipating the end of April. By this time all client questionnaires will be completed and recorded online.
In parallel, partner organizations are also conducting interviews within their professional networks to map out necessary developments for establishing integrated service coordination.